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PDF] When Customer Love Turns into Lasting Hate: The Effects of Relationship Strength and Time on Customer Revenge and Avoidance | Semantic Scholar
My love, I hate you: Rethinking brand jealousy to investigate emotional transition among rural customers - Dawood - 2021 - Strategic Change - Wiley Online Library
Why so toxic? A framework for exploring customer toxicity | AMS Review
When Customer Love Turns into Lasting Hate: The Effects of Relationship Strength and Time on Customer Revenge and Avoidance - Yany Grégoire, Thomas M. Tripp, Renaud Legoux, 2009
Consumer Complaint Satisfaction and Customer Retention: A Study of Complaint Satisfaction in Electronic Industry - Madan Lal, Heena Kashyap, 2023
Social Media: 'When Customer Love Turns into Lasting Hate' - Disagreeing with academia
PDF) When customer love turns into lasting hate: the effects of relationship strength and time on customer revenge and avoidance
When Customer Love Turns into Lasting Hate: The Effects of Relationship Strength and Time on Customer Revenge and Avoidance - Yany Grégoire, Thomas M. Tripp, Renaud Legoux, 2009
Brand Hate and Brand Forgiveness - A Dynamic Analysis | Semantic Scholar
When Customer Love Turns into Lasting Hate: The Effects of Relationship Strength and Time on Customer Revenge and Avoidance - Yany Grégoire, Thomas M. Tripp, Renaud Legoux, 2009
PDF] When Customer Love Turns into Lasting Hate: The Effects of Relationship Strength and Time on Customer Revenge and Avoidance | Semantic Scholar
Sustainability | Free Full-Text | The Brand Sustainability Obstacle: Viewpoint Incompatibility and Consumer Boycott
Frontiers | Do Customers Pay Attention to Motivations and Switching Costs When They Terminate Their Relationships?
PDF) Impact of Product Level Factors (Negative Past Experience, Unmet Expectations and Perceived Deception) on Brand Avoidance and the Mediating Role of Brand Hate
Exploring the Role of Negative Emotions on Customer's Intention to Complain - Sapna Choraria, 2013
Double jeopardy: effects of inter-failures and webcare on (un-)committed online complainants' revenge | Emerald Insight
PDF] When Customer Love Turns into Lasting Hate: The Effects of Relationship Strength and Time on Customer Revenge and Avoidance | Semantic Scholar
When Customer Love Turns into Lasting Hate: The Effects of Relationship Strength and Time on Customer Revenge and Avoidance - Yany Grégoire, Thomas M. Tripp, Renaud Legoux, 2009
PDF) When customer love turns into lasting hate: the effects of relationship strength and time on customer revenge and avoidance
PDF] When Customer Love Turns into Lasting Hate: The Effects of Relationship Strength and Time on Customer Revenge and Avoidance | Semantic Scholar
You ruined our love story, but I just cannot hate you—A moderation–mediation analysis of past experienced brand love and brand hate - Brandão - 2023 - International Journal of Consumer Studies -
Frontiers | Exploring Brand Hate and the Association Between Similar Competitor Offer and Brand Equity: A Moderated-Mediation Model
My Customers Are in My Blind Spot: Are They Changing and I cannot See It? - Karolina Wägar, Inger Roos, Annika Ravald, Bo Edvardsson, 2012
PDF) When customer love turns into lasting hate: the effects of relationship strength and time on customer revenge and avoidance
Consumer Brand Hate: Steam rolling whatever I see - Kucuk - 2019 - Psychology & Marketing - Wiley Online Library
PDF] Identifying the motives and behaviors of brand hate | Semantic Scholar